Replacing a failing on-premise records server with a compliant cloud platform
- Client
- Metro Health Network
- Scale
- 50,000+ annual patients
- Sector
- Healthcare infrastructure
- Timeline
- 8 months
Situation inherited
The network ran medical records on ageing on-premise hardware. Crashes during the morning registration peak were routine, and clinicians working remotely could not reach patient charts at all.
What we changed
We migrated records to an auto-scaling AWS environment configured for HIPAA requirements, built a responsive patient scheduling portal, and put daily encrypted off-site backups underneath it.
Measured outcomes
- Registration wait times fell 40% within the first quarter
- Server crashes during morning peaks were eliminated entirely
- Clinicians gained secure remote chart access with MFA enforced
- HIPAA compliance verified with no remediation required